Terms & Conditions

Statement of Purpose

Party Gaga is an online retailer specializing in party supplies, registered and located in Jakarta Indonesia. Party Gaga (hereinafter referred to as "Company", "us", "we", "our") operates through its webstore www.PartyGaga.com (hereinafter referred to as "website", "site").

By using the website, you agree to be legally bound by the terms and conditions set out in this agreement.


"Account" means the account that you will need to register for on the Site if you would like to submit an Order on the Site.
"Business Day" means a day which is neither (i) Saturday or Sunday, nor (ii) a public holiday in Indonesia.
"Confirmation of Order" means our email to you, in which we accept your Order.
"Order" means the order submitted by you to the Site to purchase a Product from us.
"Customer" means individual who places an Order on the Site.
"You" means the Customer who places an Order.

Your Status

To place an order with us, you must be over 18 years of age and possess a valid bank account.


We aim to deliver the Products to you at the place of delivery requested by you in your Order. We aim to deliver within the time indicated by us at the time of your Order but we cannot promise an exact date when you submit your Order or at the Confirmation of Order.

We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

All deliveries require a signature. If you are not available to take delivery, the courier may leave a notice giving you instructions on a re-delivery date.

It is your responsibility to ensure that the Products are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the Products will meet your individual requirements. You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.


We do not accept cancellation of Orders once placed.


If you are not satisfied with the Product that you have purchased, we will process full refund in the cost of Order. The amount of refund will be credited back to your account at the Site for your future purchase.

Faulty Products

We warrant that the Product will be delivered undamaged in the quantities ordered. We try very hard to deliver Products in excellent condition. However, if you tell us that the Product is faulty, you agree to keep the Product in its current condition, which is unopened, unused and in its original packaging, available to be returned to use for inspection.

Guarantee of Customer Satisfaction

We shall perform our obligations under these Terms and Conditions with reasonable skills and care. We place great value on our customer satisfaction. You may contact us using the contact information set out in this Site. We will attempt to address your concerns as soon as reasonably possible.

Data Protection

Please refer to our Security & Privacy Policy, which forms part of these Terms & Conditions.

Governing Law

Our corporate office is located in Jakarta, Indonesia. The laws governing this agreement between Party Gaga and you, shall be the laws of the Republic of Indonesia.

Amendment to the General Business Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on-line.